Glasgow East Kilbride Nerston

I was having a night away for a change of scene and a little treat for myself!! I was delighted with the room rate that I managed to get at the time of booking so all good!! I received a very warm welcome on arrival unfortunately I do not know who the lovely young lady was on reception was as I did not see a name badge. I had phoned ahead to ask if I could be allocated a specific room and was DELIGHTED TO HEAR I had been allocated the room I had asked for. Unfortunately I discovered that the heating was not working in the room and after returning from my meal at the onsite restaurant I advised the chap on Reception of this (possibly the Duty Manager). He was so helpful and asked me just to give him a short while and he would bring up a stand alone heater for the room but if that was not suitable they would move me to another room!!! I would not have mentioned the heating situation had it not been rather BALTIC at that time!! Excellent service and I said I would be quite happy with the heater he eventually delivered to my room and it was perfect for me and soon warmed up the room. The accommodation was spot on very clean and the bathroom was spotless as well. I had no complaints about anything about my stay apart from the heater not working but that was soon rectified as I said. I have stayed at this Premier Inn many times over the years and I most certainly would not have any hesitation in returning if the room rate is right for the time I wish to stay. Keep up the good work and I look forward to seeing you again in the near future.

An unexpected power outage meant seeking an overnight accommodation. Fortunately this hotel was right on our doorstep, and it turned out to be the perfect choice. This Premier Inn not only lived up to its well deserved reputation as offering the most comfortable sleep, but when it came to guest services, they delivered. Awesome service from Sher, who welcomed us as if it it was her own home. As for the food, the adjacent building served an amazing made to order unlimited breakfast. Again, the service was top notch. Both Hana and Anthony provided impeccable service which was friendly and professional. My wife and I have experienced inferior service from so called 5 star hotels. We have nothing but praise for this hotel.

Lovely stay nice room and comfortable bed restaurant next door was warm and friendly. Staff went above and beyond. Family had a great time, restaurant was lovely and had plenty of choices for the whole family. Highly recommend. Will definitely be back again